Photographs should be made prior to any adjustments to the
scene. They are helpful in determining
what happened, preparing your report and in analyzing the conditions at the
site. These can be taken with a video, digital, disposable,
or cell phone camera.
Before taking any pictures you should determine if the scene
has been altered. If items have been
moved or changed note what the alteration is and the person’s name who made the
change. Items may have been moved to
reach an injured person or other legitimate reasons. Remember to photograph from several angles;
front, back and both sides. For
close-ups, use a ruler next to the object photographed in order to provide an
accurate scale for the picture.
Create a log for each photographs/videos taken (download sample log here). Note the weather conditions, time of day,
angle from which it was taken, by whom and any observations made while photographing. This information should be recorded at the
same time as the pictures are being taken.
Utilize technology by recording into the video itself, into a note taker
on your cell phone or have an employee write/type as you dictate.
Please be sure to pull and preserve any security camera
footage on to a CD. Save it with a date
and time stamp as well as documenting the name of the claimant. Keep all of the evidence from the accident
in a separate clearly labeled envelope.
Statistically, the average person remembers 50% after 1 hour and only 30% a after 8 hours.
Once you are satisfied that you have gathered all of the
evidence, including samples of liquids and any machinery you will need from the
scene of the accident, it is best to return it to normal use. Remove all barriers, restore power and allow
personnel to function at the scene as normally as possible. However, you must first make sure it is safe
to do so.